Long gone are the days when business class simply meant slightly larger seats and an extra pillow. Today's top business class airlines are pulling out all of the stops to make sure that passengers arrive at their destinations well-rested, well-fed (you can forget that microwaved airplane meal), and looking forward to a comfortable ride back home. With once-enviable amenities like fold-flat seats and in-flight films becoming the standard for intercontinental travel, more and more air carriers are looking to distinguish themselves through luxurious cabins that incorporate on-board lounges, personal entertainment systems and high-altitude haute cuisine. Read on to discover which airlines really mean business when it comes to giving their business class passengers the top-tier treatment.
Customer service? Sorry, there’s a fee for that. Spirit Airlines recently made the quiet announcement that it will no longer offer its fliers a toll-free customer help number. Instead, the airline is switching to the not-free 801 area code. This tacks on yet another charge to the airline’s already outrageous fee list. According to a 2013 report by the marketing firm IdeaWorks, Sprit only came in one behind JetBlue for being the airline to make the most revenue from fees – and that was out of a sample of 50 carriers. We’ve rounded up some of the craziest fees on Spirit’s long list of charges. Here are some of the more ridiculous ones: