Updated

Iran is urging the U.S. to provide new information about a retired FBI agent who disappeared inside the country, following the discovery of “irrefutable proof” that the American is alive.

Foreign Ministry spokesman Ramin Mehmanparast says Iran is continuing its efforts to find Robert Levinson for humanitarian reasons.

He urged the U.S. Tuesday to provide the latest "reliable information" about the former agent.

Levinson disappeared from the Iranian island of Kish in March 2007 following a meeting with an American fugitive wanted for the assassination of a former Iranian diplomat. As years passed, many in the U.S. government believed the 63-year-old with diabetes and high blood pressure might have died.

Iran has repeatedly said it has no information about him, but U.S. diplomats and investigators have long said they believed he was taken by Iranian government agents.

Secretary of State Hillary Rodham Clinton appealed to Iran for information about Levinson last week after Levinson's family told The Associated Press they had received proof late last year that he was alive. Investigators confirmed its authenticity and that it was recent, current and former officials said.

“As we approach the fourth anniversary of Bob Levinson's disappearance, we have received recent indications that Bob is being held somewhere in southwest Asia,” Secretary of State Hillary Clinton said in a written statement on Thursday. “As the government of Iran has previously offered its assistance in this matter, we respectfully request the Iranian government to undertake humanitarian efforts to safely return and reunite Bob with his family.”

The nature of the proof is not disclosed in the announcement because officials believe that would hurt efforts to free him.

After hearing Clinton's announcement, Levinson's wife, Christine, posted a statement on the family's web site, HelpBobLevinson.com, expressing cautious hope.

"Our family is tremendously encouraged by the news Bob is alive but remains concerned for his safety and well being," she wrote. "Our seven children, our two grandchildren, and I await the day we will be reunited."

The AP said it learned fuller details about that proof after a lengthy investigation into Levinson's disappearance and the effort to get him back to the U.S. Prior to Thursday's disclosure, the U.S. had inconclusive evidence on what had happened to Levinson after his disappearance.

FBI spokesman Paul Bresson also said Thursday that the case is an “ongoing” matter but “it remains our goal to bring him home safely.”

Next Wednesday will mark the fourth anniversary of Levinson's disappearance. With proof that he is alive, the case becomes one of the longer international hostage situations involving U.S. citizens. Levinson is unique, however, in that no one has publicly acknowledged holding him.

The government's announcement said Levinson may be in southwest Asia and renewed its calls for help from Iran. The statement was a change in tone from what had been stalemated discussions. The U.S. has previously expressed deep frustration over what it said was Iran's lack of cooperation.

Iranian President Mahmoud Ahmadinejad has been circumspect about what his country knows about Levinson. In the course of a single interview, he has said he had no information, has offered to help and then has accused the FBI of withholding information about why Levinson was in Iran.

Levinson retired from the FBI in 1998 and became a private investigator. He was investigating cigarette smuggling in early 2007 and his family has said that investigation took him to Iran. Kish is a popular resort area and a hotbed of smuggling and organized crime. It is also a free trade zone, meaning U.S. citizens do not need a visa to travel there.

Authorities don't know why the evidence that Levinson was alive surfaced now, after years of silence. But it has touched off the most hopeful round of diplomacy since he disappeared.

Iran shares borders with the southwest Asian countries of Pakistan and Afghanistan, raising the possibility that Levinson was shuttled into one of those countries. Both border crossings are known smuggling routes. The route into Pakistan leads into a lawless tribal region that's home to insurgents, terrorist groups and criminal organizations.

Levinson disappeared after a meeting with Dawud Salahuddin, an American fugitive wanted for the assassination of a former Iranian diplomat in Maryland in 1980. After March 9 of that year, Levinson did not appear for a scheduled flight to Dubai, and there were no records of him using his passport or credit cards since he went missing.

Salahuddin has said he last saw Levinson being questioned by Iranian officials. Levinson's distinctive signature was used to check out of his hotel, but he never made it to the airport.

"I don't think he is missing, but don't want to point my finger at anyone,” Salahuddin told the Financial Times.” Some people know exactly where he is... He came only to see me.”

Over the years, stories have trickled in from witnesses claiming to have evidence about Levinson's whereabouts. But like so much about Iran, the U.S. was never able to verify those accounts.

An Iranian defector now living in the United States, Reza Kahlili, told the AP that Levinson was picked up by the Quds Force, a unit of Iran's Revolutionary Guard. Kahlili said he was told by sources inside Iran that Levinson was investigating money laundering and discovered a link between the Russian mob and the Revolutionary Guard.

Kahlili said Levinson was taken to a safe house in Tehran but he does not know what happened to him. A former FBI official said the U.S. was aware of that account and, though he described Kahlili as credible, the U.S. could never confirm his story.

In 2009, an Iranian defector told U.S. authorities that, while imprisoned by Iran's Revolutionary Guard, he saw the name "B. Levinson" scrawled on the door frame of his cell. That account was included in a diplomatic memorandum obtained by WikiLeaks and published last month. Former officials have raised doubts about the defector, however, and when the AP located him in Europe in early January, he said he never saw Levinson's name.

The State Department has repeatedly called on Iran to provide more information about Levinson. U.S. diplomats have also asked foreign leaders to intervene. Even the Vatican was enlisted, but in 2008 the Iranian government chastised the pope's ambassador to Tehran, saying the Vatican had no business asking about the case, according to State Department documents.

In 2009, Secretary of State Hillary Rodham Clinton ordered a fresh diplomatic push. At a United Nations conference at The Hague that year, Clinton personally passed a note to Iranian officials, urging them to help find Levinson.

The Associated Press contributed to this report.