Latest Xbox One update may give you a black screen instead of great new features

The most recent Xbox One dashboard update adds features to the console that can improve the user experience. But some people are reporting issues with the update: They're seeing a black screen after powering on the console that prevents them from using any of the new features.

Microsoft has recommended a temporary fix for this problem, which is to "power cycle" the console by holding the power button for 10 seconds. (We couldn’t replicate the problem on our lab's Xbox One, so we can't comment on the fix's effectiveness.)

Here's what you should get with this update: A battery indicator has been added to the lower right corner of the screen, so you’ll now how much life your controller has left. In the My Apps section of the menu, you'll see a clear breakdown of how much hard drive space you’ve used and how much space you have left.

For more tips, advice, and reviews, see our guide to video games, consoles, and tech toys.

The update also includes new organization options for your installed apps, along with a manageable queue for current downloads. And you'll be able to use a USB keyboard for text entry (instead of the controller).

More On This...

Microsoft's next major update for the Xbox One is scheduled for March; it will aim to improve the multiplayer gaming experience. The PlayStation 4 also had a recent update that lets users connect their PlayStation 3 PULSE and PULSE – Elite headsets along with their new Gold Wireless Stereo Headset for PlayStation 4. That update also gives players the ability to mute the PlayStation Camera microphone and improves DVD picture quality.

Copyright © 2005-2014 Consumers Union of U.S., Inc. No reproduction, in whole or in part, without written permission. Consumer Reports has no relationship with any advertisers on this site.