January 13 Fast-food restaurants using new technology to reshape how customers place orders Fast-food giants including McDonald's and Papa Johns race to implement AI-powered ordering systems to reduce errors and speed up customer service.
January 12 Customer threatens to kill fast-food workers during heated dispute: 'She wanted her money back' Fast-food workers in Missouri received death threats from an angry customer during a refund dispute, according to a Facebook post, with one employee being just 16 years old.
January 12 Kansas City fast-food staff receive threats during customer dispute over refund Paul's Drive In co-owner Amanda Fulbright banned a customer who allegedly threatened to kill staff during a refund dispute at the Kansas City, Missouri, restaurant. (Credit: FOX 4 Kansas City)
January 10 From lobster feasts to barbecue mutton, America’s most iconic buffets revealed America's best buffets still celebrate abundance the old-fashioned way, from Vegas luxury spreads to family-run smorgasbords that draw diners nationwide.
January 9 Pizza used to be cheap, filling and everywhere — now Americans are walking away from it Pizza drops from second to sixth place among restaurant categories as chains face bankruptcy, rising prices and fierce competition from delivery apps.
January 7 Spill at Chinese eatery turns routine restaurant task into slimy spectacle An employee at a hot pot restaurant in China slipped and fell while moving sesame paste, causing an entire bucket of about 44 pounds of sesame paste to be poured on his head. The owner said it took an hour to clean up the mess.
January 6 Cracker Barrel caves to customer pressure as it brings back menu favorites nationwide "By popular demand," Cracker Barrel is now bringing back its Hamburger Steak and Eggs in the Basket dishes — returning classic comfort food favorites to the menu.
January 1 Cracker Barrel ditches beloved Southern New Year's tradition of black-eyed peas without warning Cracker Barrel quietly stopped serving black-eyed peas on New Year's Day, ending a beloved Southern tradition that was thought to bring good luck to Southerners.
December 31 State officials move to ban paper straws at restaurants, citing 'concerning health risks' A Florida bill would ban paper straws after Trump's executive order regarding regulations. State lawmakers say alternatives contain dangerous chemicals.
December 31 Chili's trolls fast-food giants as value meals face backlash from price-weary consumers Fast-food chains are facing consumer pushback as Chili's targets McDonald's, Wendy's and Burger King over rising prices and misleading "value meal" offers.
