In the rush to get compensation from BP after its massive oil spill, the administrator of the $20 billion fund the company created says the program has been inundated with questionable documentation, inflated claims and in some cases, outright fraud — all slowing down the process for legitimate claims.

Claims have been bogged down by the sheer volume of requests for money — nearly 98,000 — as livelihoods have crumbled since the April 20 rig explosion that killed 11 workers and spewed more than 200 million gallons of oil. Confusion and frustration have become the only constants for desperate fishermen and business owners.