Deaf model and activist Nyle DiMarco called out Delta for offering him a wheelchair at the gate. (Getty Images / iStock)
A deaf model and activist had an awkward encounter after a recent Delta flight when an attendant met him at the gate with a wheelchair.
Nyle DiMarco, winner of Dancing with the Stars and America’s Next Top Model, was exiting the plane when he noticed the employee waiting for him.
“Apparently being deaf at an airport means I need a wheelchair,” DiMarco wrote on Twitter, along with a video of the encounter.
Once the attendant realizes the mistake, the two shake hands and all seems to be fine. But apparently this type of situation has happened to others who are deaf or blind, as hundreds of people commented on DiMarco’s tweet sharing their own experiences and expressing their frustration.
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Delta responded to DiMarco’s tweet, apologizing for the mix-up.
A spokesperson for the airline said it is working with the wheelchair vendor to investigate what happened, and released the following statement to Fox News: "Delta apologizes for a miscommunication that resulted in this customer being offered a wheelchair upon deplaning."
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Delta offers accessibility services if requested by the passenger, including for blind, low vision, deaf or hard of hearing travelers.
For those who are deaf or hard of hearing, “at your request, our personnel are available to assist you in boarding, deplaning and connecting between flights,” according to the airline’s website.
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