Tech Q&A: Amazon Prime benefits

Q: I have Amazon Prime for the free shipping. What are other perks of membership?

A: Amazon Prime holds a unique place in internet subscriptions. Some estimate that the service reaches nearly half of American households. But if you ask the average Prime subscriber what all those benefits are, or even how many there are, you might draw a blank stare. Well, brace yourself. There are nearly two dozen individual benefits, from streaming video to free e-books and special shopping options for families. Click here to see all 22 benefits of Amazon Prime.

Scary cameras in bathrooms

Q: I heard that weirdos are putting hidden spy cameras in public toilets. How do you spot the cameras?

A: Horrifying, isn’t it? When news broke that microscopic cameras were appearing in Florida restrooms, there was an outcry. Who would allow this to happen? Who was making this technology available? And what can be done about it? The bad news is these cameras are very sophisticated, and you might not even think about their presence in a restroom stall. But they’re easy to spot if you know what you’re looking for. Click here to see what these nefarious cameras look like.

Keeping image privacy on Facebook

Q: Is there a way to see what pictures I have shared with whom on Facebook? I don’t want to review each photo one by one. My life is changing, and I do not want anything old lingering around.

A: I completely understand. Sometimes you start a new job, or you have a falling out with a friend, or you want to protect the privacy of your growing children. No matter how your life changes, you may become more discriminating about the photos you share. If only you could lock away the past from anyone but close friends. Privacy settings can be an art, but there is a way you can protect your older photos, and with just one click.

Click here to find out how to easily improve your Facebook privacy settings.

Improve web traffic to website

Q: How do I get more traffic to my website? I need your help!

A: Keep in mind that there is an entire industry based on increasing web traffic. You can hire a marketing expert who specializes in internet advertising, or a designer to improve the appearance and navigability of your site, or a data analyst to explain exactly who visits your site and what days of the week are best to build new content. But if you’re a small business and don’t have thousands of dollars to spend on these prodigies, you can get a lot of traction for much cheaper. A skillful combination of email blasts, paid ads and public interactions with other entrepreneurs can go a long way. Click here for the best ways to attract more traffic to your website.

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How to spot malicious files

Q. I am so afraid. How can I spot disguised malicious files before they infect my computer?

A: I hate to say it, but your fears are warranted. Malware is all over the internet, just dying to be downloaded onto your system. As you say, a lot of these files appear totally normal. They use familiar thumbnails and logos, and you can find them on convincing websites. So how can you tell the difference between real software and a vicious knockoff? Your No. 1 defense is to stay alert and don’t download software from websites you’re not familiar with. But there are also some clear giveaways that certain software isn’t the real deal. Click here to find out how to spot malicious files.

What questions do you have? Call my national radio show and click here to find it on your local radio station. You can listen to the Kim Komando Show on your phone, tablet or computer. From buying advice to digital life issues, click here for my free podcasts.

Copyright 2017, WestStar Multimedia Entertainment. All rights reserved. Learn about all the latest technology on the Kim Komando Show, the nation's largest weekend radio talk show. Kim takes calls and dispenses advice on today's digital lifestyle, from smartphones and tablets to online privacy and data hacks. For her daily tips, free newsletters and more, visit her website at