SEATTLE – Less than 24 hours after die-hard fans finally got their hands on a copy of "Halo 3," blogs brimmed with reports that special limited-edition packaging is scratching the video game disks.
Microsoft Corp., which owns the studio that makes "Halo 3," responded quickly on its Xbox Web site with details for a replacement program.
Customers can fill out a form and send in their scratched limited-edition disks for a free exchange through the end of December.
A Microsoft spokesman and a member of the company's outside PR firm did not immediately respond to calls and e-mails from The Associated Press requesting more information.
Microsoft is selling the limited-edition version, which comes in a tin decorated with the "Halo 3" logo, for $70.
A regular copy of the game costs $60, and a "legendary" version, which comes with a replica of the helmet worn by game protagonist Master Chief, costs $130.
Richard Mitchell, the lead writer of the Xbox 360 Fanboy blog, said one of the disks that came in his limited-edition set is scratched but the damage didn't seem to interfere with playback.
The AP received several review copies of "Halo 3" in limited-edition tins. Both the game disk and an "essentials" disk had come loose from plastic housing designed to keep them in place.
The game disk had been scratched but seemed to work fine.