Cracker Barrel customer brawls with employee in gift shop, causes hundreds in damage

Police in Wisconsin are searching for two suspects who allegedly started a brawl at a Cracker Barrel on Halloween night, causing hundreds of dollars in damage.

Newly released footage from inside the Germantown Cracker Barrel location shows a man and woman approach a manager in the restaurant's gift shop, reportedly after the two complained of their service to an employee in the dining area.

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"The customer [...] basically approached the server, he seemed like he was unhappy, used homophobic slurs," said Det. Shawn Jones, per WTMJ.

The suspect lunged at the employee, knocking him into the store's merchandise.

The suspect lunged at the employee, knocking him into the store's merchandise. (Germantown Police Department)

As the argument escalated at the front counter, another employee, a 16-year-old cook, tried to calm the situation. The man instead reacted by throwing a punch at the employee, and later tackling the worker and knocking him into a rack of merchandise.

The woman who was with the man eventually broke up the brawl, WTMJ reported.

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“It’s very troubling. I just don’t think that, obviously this was handled in the right manner,” said Germantown Police Lieutenant Todd Grenier. “This is not the norm around here… We’re just trying to resolve the case.”

In a statement, Cracker Barrel has confirmed it is cooperating with the police's investigation.

"We take great pride in the fact that Cracker Barrel is known for being a home-away-from-home and providing a relaxed, comfortable, family-friendly environment," reads a statement obtained by Fox News. "The safety of our employees and guests in our stores is our top priority, and we are fully cooperating with the authorities in their ongoing investigation regarding this incident."

Police are asking anyone with information to help identify the suspects, who were seen leaving in a gray Mazda, Fox 6 reports.