‘SNL’ star Leslie Jones slammed Jessica Alba’s company, Honest, on Tuesday, saying the last three orders she placed with the company “have been a nightmare.”
“Ok @Honest, you just lost a good customer,” Jones tweeted. “@jessicaalba please address your company that is not doing good business. I have use your company for more than three years now and these last three orders have been a nightmare!! I have spend too much money here for that to happen!!”
Jones didn’t elaborate on her complaint, but continued to lash out against Honest when the company’s Twitter account responded.
“next day air should not be a f-----g option. it should be made clear that the order is sent after processing which you don’t do,” she tweeted. “It’s not overnight if it gets there in a week. you charging me damn near 50 dollars for. The last three orders were late. It wasn’t like that before.”
Alba also chimed in on Jones’ complaint, apologizing for the comedian’s poor experience.
“I’m so so sorry you haven’t had a great experience. We are all over this issue and will make it right. I am so appreciative and grateful to you for being a loyal Honest fan over the years, especially as we go through these growing pains. I’m a huge fan of yours,” she wrote in a tweet.
It’s unclear whether the issue was resolved, but this isn’t the first time Honest has come under fire.
The company has been sued several times since its launch in 2012, according to The Wrap. A class-action lawsuit was also filed after a man claimed to get sunburned after using Honest Sunscreen.