'Full Upright and Locked Position' by Mark Gerchick

From the publisher: With wry humor and unique insight, Gerchick takes us past the jargon, technicalities, and all-is-well platitudes to expose the new normal of air travel: from the packed planes and myriad hassles of everyday flying to the alchemy of air fares, the airlines' endless nickel-and-diming, and the elusive hope of escape from steerage.