More than half of all individual tax returns are done by a professional mainly, according to IRS estimates, simply because people feel filing taxes it's just too complicated.
Enter Turbotax, one of the leading online do-it-yourself tax software.
In the hopes of easing what they consider a generalized misconceptions, this year Turbotax has launched a new application called Smartlook — a feature that offers a live expert, on-screen to get answers when you need them.
Lisa Greene-Lewis, Turbotax Tax Expert and CPA, said Hispanic customers are specially skeptical about using an online tool to file their taxes themselves.
“[The Hispanic community] they want to have trust in someone, that is the barrier as far as trust. The ability to actually ask someone a question,” she said. “You don’t need to spend money to get your taxes done. You don’t need to take them to somebody. You can do it yourself … There are 60 million Americans that have a simple tax return. So just a 1040A or 1040 EZ and they are taking their taxes to somebody and spending hundreds of dollars.”
Watch the video above for some general tax tips provided by the Turbotax expert and learn how to maximize your refund.