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Monday, as you may know, we made a day trip to the Boston area to look deeper into the double murder of Rachel and Lillian Entwistle. It is always easier to understand an investigation by going to the scene. Of course, if we had gotten into the house we would have a greater understanding, but it remains an active crime scene and I suppose to enter it you would need Neil Entwistle's permission (he is the one who holds the lease on this rental property.) The family had only lived in the house about 10 days when the murders occurred.

We showed video of our trip on last night's show, but I also took some still pictures (see posted pics today.) The pics give you an idea of the neighborhood where the family rented a home. I was told the homes cost about $500,000 (even though right behind the house is the freeway.) The area is very nice and the drive — 33 miles from the airport — is a very scenic one in the last few miles approaching their home. Neil and Rachel rented the home — they did not own it — and had only been there a short time.

After spending time at the home, we then went to Logan Airport. I have posted some pics from the parking lot where Neil parked his BMW. We don't know exactly where the BMW was parked — which might have some relevance — but we went to the airport to see if there were some way to determine when the car was parked there. Of course to enter the lot you have to pull a ticket so a ticket left in the car would be instructive. But, we also noticed several surveillance cameras — cameras that point at license tags entering the airport, exiting the airport and posted throughout the lot (I assume for security.) Those cameras may provide information about time of entrance to the lot. There is also a possibility that the cameras could show him — was he acting deliberately (e.g. parked the car, got a bag out of it and immediately headed for the airport), or confused? (e.g. wandering around, getting in and out of the car, etc.)

The time the car was parked in the lot can help reconstruct the time line. It is a partial clue to add to the time line. We have learned that Neil took a flight about 8:15 a.m. on Saturday. Rachel was alive Thursday night and police entered the home on Saturday about 5:30 p.m. (and did not see the bodies.) The bodies were found on Sunday night. I don't know, but suspect the two were dead as of at least Saturday at 5:30 p.m.

If the time of death can be determined to have occurred after Neil Entwistle boarded the plane, he had nothing to do with the murders (unless, of course this was a contract murder and there is no current indication that it was.) If the car were parked at Logan Airport at — hypothetically — 8 p.m., Friday night, then if the murders occurred between 8 p.m. Friday and Saturday 5:30 p.m., Neil was not responsible for the murders. That would enlarge the window of opportunity for someone else to commit the murders. The medical examiner — using such clues as stomach contents and state of rigor mortis — can estimate when the murders may have occurred. In all likelihood, the medical examiner cannot provide the time of death with certainty but can give a good faith estimate.

What is odd to me is that we are told from our sources that Neil left on Saturday on an 8:15 a.m. flight, yet we are also told the D.A. said he "began traveling" on Friday. I am not sure if that "began traveling" remark was a mistake or if it means he "began traveling" on Friday. If he did begin traveling Friday before the Saturday flight, what did he do? Where did he go? Did he go to the airport and stay there? Was he confused and left home on Friday and just drove around? Amnesia of some sort?

As you know, we dispatched Jim Hammer to Neil's family's home in England. I am not sure how much sleep Jim is getting — he was on our show at 3 a.m. England time — and when I woke up this morning, I already had e-mails from Jim. He e-mailed me his plans for the day. He is going to talk to police, etc.

On another topic, I want to talk about (really write about) the very good people of Houston who opened their arms to people in need. Have you seen any of the articles about Houston and how it is now struggling to deal with all the new people living there? More than 150,000 people have moved there since Hurricane Katrina hit the Gulf States. (Check out the article in the Washington Post from yesterday. You can find it online.) Houston is to be credited immensely for jumping up and helping all these people — no questions asked — but now they need our help. They can't absorb all these new citizens — the burden on the city is taking a huge toll. Any ideas of what the nation should do to help? If we don't help, next time no city will be as quick to help as Houston was. We owe a debt to Houston and all the other communities who were so quick to help. We are making a big mistake if we abandon Houston on this, we owe it to Houston and we want to make sure other cities in the future will do the same.

Now for some e-mails:

E-mail No. 1 — On Friday I asked the question whether your boss is competent or incompetent, the next e-mails respond to that question:

Oh, Greta! Not only is my boss incompetent, but the whole darn company isn't what it used to be! I work for a mega-telecommunications company, and since along about 1996, they seem to have thrown out the baby with the bath water as far as customer service goes! There is no more customer service. It's all sell, sell, sell!
You can have a customer on the line who has called 3 or 4 times to resolve an issue, while a supervisor is literally poking you in the ribs telling you to get rid of them because it doesn't sound like a sales call! If the customer isn't interested in buying DSL service, they stand a good chance of going round and round like on a hamster wheel until they finally get someone who feels sorry for them and takes the time to help. And incidentally, the people more likely to assist are those that have been there a good long time and can remember what good customer service is all about. The newer hires (usually in their early 20s) have never had to give good customer service. All they've been told is to sell or get them off the line.
And the noise levels in the business office! It's obscene! Customers call with problems or issues and they can hear supervisors in the background whooping and hollering, all in the interest of "keeping things positive to incent sales!" My job is now, thankfully, more along the lines of sales support, so I don't interface with the customers much. But I sit right next to it and it's awful. I feel so sorry for today's customers.
And as far as my own supervisor, put it this way: I overheard her telling someone (incorrectly) how to write a certain order in the system. When they asked her why she would write the order in such a manner, she replied, "I do that because I'm old school." The woman was hired in 1996! She has no concept of what "old school" really is! God help these poor customers!

E-mail No. 2

Hi Greta,
Read your blog today about incompetent bosses. I work for a large corporation and have an incompetent middle-aged female boss. She's fond of claiming that she hasn't advanced farther because she's female and the "boys" try to keep her down. I know from personal experience that she is completely incompetent and if I were in charge, I certainly wouldn't promote her. I would fire her! As a young professional woman, her comments disturb me deeply. I know that every man who sees her at work and hears her sob story takes away an poor impression of women in the workplace. I think that women like her set us all back a little. Worse, she thinks she's my mentor and guiding light. Gag.

E-mail No. 3

I have a thought on this murder. If he left and claims to be unable to realize how he got their, it has been suggested he is in shock, well what if he was forced to watch is wife and daughter being murdered, couldn't do any thing about it and was then told to leave the country or worse things would happened to others he loved? What would you do? I would go into hiding. I wouldn't want to talk to anybody about what happened, if it meant I could save others, I would disappear. Just as he did.

E-mail No. 4

Hi Greta,
I just saw the promo for your show and heard that Jim Hammer will be reporting from England. I've never been to England, but hope to someday. If I come on your show and say a "bad word," would you send me on a vacation?
Thanks for all that you report!
Best regards,
Vickie Charlton

E-mail No. 5

Dear Greta,
I was wondering if you know whether or not the police have done DNA on the Entwistle baby to verify if Mr. Entwistle is actually the father? If the baby is not his and he found out, this could be a motive for why he would have killed his wife and child. That is, if in fact he is the killer. Maybe they were having problems and she became involved with someone initially looking for someone to talk to and it developed in to something more.

Send your thoughts and comments to: ontherecord@foxnews.com

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