Updated

A high ranking official at the University of Tennessee has voiced her support for Rutgers' incoming athletic director Julie Hermann, who is facing allegations she verbally abused players while she was the volleyball coach with the Volunteers.

In a statement released Tuesday, Joan Cronan, women's athletic director emeritus at Tennessee, says she holds Hermann in high regard, and that while "it was a very frustrating time for everyone connected with the volleyball program, I do not recall it being an abusive situation."

In a conference call Monday, Hermann said she hasn't considered resigning following a report that 16 years ago she humiliated Tennessee players. She denied having knowledge of a letter players say they submitted. The 49-year-old Hermann acknowledged she made mistakes, but says she has matured and believes she is qualified to lead Rutgers.

Hermann will begin her new post June 17.