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Act of kindness spurs 'pay-it-forward' at Mass. donut shop

One customer’s random act of kindness spurred a heartfelt chain reaction at a local donut shop – appropriately named Heav’nly Donuts – in Amesbury, Mass.

When Eileen Taylor had gone through the drive-thru at the shop on Friday, she was surprised as she drove up to pay for her order.

“There was a woman ahead of me and she paid for my drinks, and I thought that was really cool. I thought it was really nice, it was unexpected,” Taylor told CBS affiliate WBZ.

When she came back on Saturday, she did the same and what happened next was nothing short of a miracle.

“After that, it was like, oh we’re three cars deep, four cars deep, and after about the 15th car I started letting the customers know, ‘Hey, we’re 17 cars in, you can either keep it going or you can take your coffee and go. Either way, it’s your choice,’” the clerk told WBZ.

The shop’s employees, used to seeing this act of kindness once in a while, were shocked at customers’ willingness to pay for each other’s orders.  Prices ranged anywhere from $5 to $20.  

Taylor, admitting that she had recently lost her job and money was tight, never expected that response.

“Fifty-five cars consecutively — it just kept going. And I thought that was just really something,” Taylor told the local CBS affiliate. “It was wild, crazy! Crazy at Heav’nly Donuts.”

Customers and employees alike hope that this chain of good deeds happens again.  The 55-car chain was finally broken – only when the customer had no cars to pay for.

“I hope it happens every single weekend because it just put everybody in a good mood,” said Wendy Clement, the shop’s manager, told WBZ.

Taylor will no longer hesitate to pay it forward.

“This was really nice. It was worth it,” she told the station. “It was the best $12 I ever spent.”

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