Consumer Reports: best and worst restaurant chains

<b>Best: Elmer's </b> Style: diner Where: 25 locations in the Northwest  Won points because: pancakes and comfort food. (Elmer's)

<b>Best: Biaggi’s Ristorante Italiano </b> Style: Italian   Where: 23 locations in 12 mostly Midwestern states  Won points because: focuses on big portions and personal attention. (Biaggi's Ristorante Italiano)

<b>Best: Black Angus Steakhouse </b> Style: steakhouse  Where: 45 locations in California, Washington, Arizona, Alaska, New Mexico and Hawaii  Won points because: flame-grilled steaks with an “over-the-campfire flavor." (Black Angus Steakhouse)

<b>Worst: Buffalo Wild Wings Grill &amp; Bar  </b> Style: sports bar  Where: Over 600 locations through out the U.S.  Lost points because: low value for money and too noisy  (Buffalo Wild Wings Grill & Bar )

<b>Best: Bob Evans </b> Style: diner Where: almost 600 locations in 18 states  Won points because: breakfast and homey fare (Bob Evans)

<b>Worst: Waffle House </b> Style: breakfast place  Where:1600 locations in 25 states, many in the South  Lost points because: cleanliness and the mood (AP)

<b>Best: Fatz Eatz &amp; Drinkz </b> Style: sandwich place Where: 48 restaurants in the Southeast  Won points because: grilled and fried sandwiches, entrées, and finger foods (Fatz Eatz & Drinkz)

<b>Best: First Watch </b> Style: breakfast place  Where: about 100 restaurants in 13 states  Won points because: eggs, pancakes, and sandwiches. (First Watch)

<b>Worst: Friendly's </b> Style: lunch and ice cream place  Where: throughout U.S.  Lost points because: cleanliness, mood, lackluster service (AP)

<b>Best: J. Alexander's </b> Style: upscale American  Where: 33 locations in 13 states  Won points because: American classics, sandwiches, salads, and specialties such as grilled fish with mango papaya salsa. ( J. Alexander's)

<b>Best: Le Peep </b> Style: diner  Where: 60 locations in 14 states  Won points because: eggs, crepes, and salads (Le Peep)

<b>Best: Bravo Cucina Italiana </b> Style: Italian  Where: 47 restaurants in 20 states  Won points because: “upscale affordable dining” in a “Roman ruin” décor. (Bravo Cucina Italiana)