LuLaRoe, the comfy-chic brand that sells its products through ambassadors, is reportedly facing backlash from thousands of dissatisfied customers who say some of the company’s clothing isn’t up to snuff.
Brit + Co reported that a Facebook group of nearly 9,000 such customers have claimed the company’s leggings get rips and tears in them on the first wear. LuLaRoe has claimed there’s only a small number of defective items.
Although the “leggings aren’t pants” argument has been up for debate in recent years, some customers have taken issue with LuLaRoe’s advice to wash their leggings separately like they are pantyhose, the website reported.
“LuLaRoe Defective is a group for you to come share your defective clothing,” the Facebook group’s description reads. “NO SELLING! NO DRAMA!”
The alleged defective clothing snafu is just the latest issue LuLaRoe is facing, other reports suggest.
Forbes reported the company is also dealing with a class-action lawsuit for taxing customers in states where online purchases are tax free.