A Florida homeowner who called 911 during a violent home invasion Wednesday morning was transferred to voicemail at the height of the incident when the dispatcher tried to pass the call from the fire department line to police, MyFoxTampaBay.com reported.
Women could be heard screaming during the wait as the recording advised, "If this is an emergency, hang up and dial 911."
The homeowner, who was not identified, was heard in the recording telling the intruders to leave. He told the operator there were four of them who beat his wife and stepmother. He shot one.
Pasco County released a timeline that showed deputies were dispatched to the Port Richey home about three and a half minutes after the call. They determined the transfer did not hurt response time. However, the county said it is investigating the problem.
WTSP.com reported that three suspects were arrested in the home invasion and a fourth is still being sought. One suspect was found shot in the back hiding under a car, the report said.