Lawmakers demand airlines refund customers for coronavirus cancellations
Lawmakers have sent letters to U.S. airlines demanding them to accommodate customers whose flights have been cancelled due to COVID-19.
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Qantas Airways has explained why nearly every seat on an Easter weekend flight was occupied, after an image of the packed plane cabin went viral on social media amid the global coronavirus pandemic. Skeptics criticized the carrier’s apparent disregard for social distancing efforts in the fight against COVID-19.
On April 13, Qantas flight QF755 traveled from Townsville to Brisbane. A frustrated Twitter user, who claimed to be an economy class passenger, shared a photo of the full flight to the platform and wondered why the Australian-flag carrying airline had not enforced greater social distancing measures on the domestic flight.
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The post has since caused a stir with nearly 500 shares and hundreds of comments. Many users echoed similar sentiments, wondering why passengers had not been required to wear masks or why Qantas did not leave the middle row of seats empty to create space between travelers.
In response, a spokesperson for the carrier has since confirmed that “some flights were busier” over the holiday weekend, like Monday’s flight QF755. Moving forward, formal social distancing measures are now being enforced on Qantas flights, they said.
“The average load factors on our aircraft have been very low, with most flights around 30 percent full, so social distancing has been happening by default,” a spokesperson for the airline told Fox News on Wednesday. “The weekend saw some flights that were busier, which was the case on this particular flight.”
In response, a spokesperson for the carrier has since confirmed that “some flights were busier” over the holiday weekend, like Monday’s flight QF755. (iStock)
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“As a result, we have introduced formal social distancing, this means customers will be seated at the window or aisle with the middle seat remaining vacant,” they added.
Amid the ongoing outbreak of the novel coronavirus, the Australian Government Department of Health has instructed people to keep about 5 feet (1.5 meters) apart from others in public, stay home beyond “absolutely essential” needs and avoid physical greetings altogether.
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