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Comcast says outage fixed
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Published February 15, 2016
FILE - This Feb. 11, 2011 file photo shows the Comcast logo on one of the company's vehicles, in Pittsburgh. Comcast reports quarterly earnings on Tuesday, April 22, 2014. (AP Photo/Gene J. Puskar, File) (The Associated Press)
Comcast says that the outage that impacted some of its services Monday has been fixed.
The company, which provides cable television, Internet and phone services, suffered outages in Chicago, Seattle, Denver, Houston, Portland, Philadelphia, Baltimore, New York, Minneapolis, and Washington, according to DownDetector.com. The outage-tracking website said that reports of a Comcast outage peaked at over 17,000 at 11 a.m. ET Monday.
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In a statement posted on its website, Comcast said its engineers were working on the problem at 12:30 p.m. ET, adding that services were being restored.
“We have repaired the temporary network interruption that impacted some of our services this morning,” said Comcast, in a subsequent statement posted on its website at 1:22 p.m. ET. “Our engineers continue to work on this issue and almost all services have already been restored. We apologize for any inconvenience this has caused our customers.”
Apologize for interruption. Engineers are working on it. Services starting to come back. More info here: https://t.co/Gxv0FoJPta
— ComcastCares (@comcastcares) February 15, 2016
Fox 5 Atlanta reports that, while some Internet outages were reported, most reports appear to center around cable channels being unavailable.
https://www.foxnews.com/tech/comcast-says-outage-fixed