Airlines

JetBlue becomes first airline to roll out free Wi-Fi for entire fleet

Airline releases statement on decision to remove passenger

 

JetBlue has become the world’s first airline to provide free, high-speed Wi-Fi for every passenger on every aircraft.

On Wednesday, the New York City-based carrier announced that its “Fly-Fi” program—which offers free internet access from the departure gate to the arrival gate— is now available for all of its flights.

"It’s 2017 and our customers expect to be connected everywhere, whether that be from the comfort of their sofa or 35,000 feet above it," JetBlue's vice president of marketing Jamie Perry said in a statement. "That’s why we’re so proud that JetBlue is now the only airline to offer free, high-speed Wi-Fi, live TV and movies for all customers on every plane."

With Fly-Fi, passengers can watch movies, stream content from Amazon Video, browse the web, and use messaging apps. In addition to Fly-Fi, JetBlue offers DIRECTV service at every seat and free SiriusXM radio. Shoppers can also browse through Amazon on board, while earning JetBlue's TrueBlue points for each dollar spent en route. 

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JetBlue’s major competitors including Southwest, American Airlines, and Delta Air Lines all currently charge customers for daily Wi-Fi access so Perry believes his airline’s new offering will give the carrier a substantial leg up as travelers weigh booking options.

JetBlue first introduced Fly-Fi on one plane in 2013, before rolling out the feature for its entire fleet of 227 Airbus A320s, A321s, and Embraer 190s.