Airport retailers face a costly challenge most shoppers never consider

A traveler's discovery of a 3% employee retention surcharge at a JFK Airport bookstore sparked backlash online. Bryan Gildenberg spoke to Fox News Digital about the unexpected charge and why airport shoppers should be prepared to pay more.

A traveler who purchased a $21.99 book at a cashierless store in JFK Airport discovered an unexpected 3% employee retention surcharge on the receipt, sparking frustration online. Bryan Gildenberg, managing director of Retail Cities, spoke to Fox News Digital about the controversy, explaining why airport retailers face higher operating costs and how these expenses can affect shoppers. He also discussed growing consumer frustration with prices and offered advice for travelers looking to avoid costly surprises at airports.