Brutal, but smart: Tech CEO on firing 90% of support staff for AI

Name: Brutal, but smart: Tech CEO on firing 90% of support staff for AI
Uploaded: 2023-07-20T21:06:41Z
Duration: 4 min 33 s
Description: Dukaan CEO and founder Suumit Shah explains why he laid of 90% of his customer support staff after saying AI outperformed them.

Dukaan CEO and founder Suumit Shah explains why he laid of 90% of his customer support staff after saying AI outperformed them.