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Tennessee woman renews license online, but ID arrives with picture of empty chair
By Kenneth Garger, Kenneth Garger
Published August 12, 2020
A Tennessee woman who recently renewed her driver’s license online received the ID card back with a photo of an empty chair on it instead of her face.
“I was with my mom and we were going to eat lunch and I said, ‘You need to see this, this isn’t right,’” Jade Dodd told WKRN of discovering the errant photo.
Dodd last Wednesday posted the picture of the ID to her Facebook, which has been shared more than 18,000 times. (Jade Dodd)
The chair ended up on the 25-year-old’s license since it was the last photo mistakenly taken and saved to Dodd’s file at her last visit to the DMV, the Tennessee Department of Safety and Homeland Security told the outlet.
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“When the Department was made aware of her situation, we immediately made things right with the customer and provided her with a license with her actual photo and have addressed this situation internally,” the agency said.
Dodd last Wednesday posted a picture of the ID to her Facebook, which has been shared more than 18,000 times.
The snafu has been a source of comic relief, especially with her co-workers.
“My boss thinks it’s funnier than anyone,” Dodd told the news station.
“I was at work Friday and he pointed to a chair outside of his office door and was like, ‘I thought this was you, I waved at it this morning.’”
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