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VA official concedes 'integrity issue' over veterans' care as evidence of delayed care builds

Published January 08, 2015

Associated Press

A top Veterans Affairs Department official is acknowledging an integrity problem among some top agency personnel and apologizing for it.

That admission comes as evidence mounts that VA workers fabricated data on veterans' waits for medical appointments in an effort to mask frequent, long delays. The agency is the nation's largest provider of medical care.

The House Veterans Affairs Committee held a rare Monday evening hearing on the issue.

VA official Philip Matkovsky told lawmakers that long delays for care and agency efforts to hide those waits were indefensible. He apologized to veterans and their families.

Hours earlier, the VA released an internal audit showing that tens of thousands of new patients waited at least three months for initial appointments or never got one, despite requesting a visit.

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