WATCH: VA secretary offers dead phoneline to vets

By Curt Mills, Curt Mills

Published December 20, 2015

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Department of Veterans Affairs Secretary Robert McDonald for months now has been encouraging veterans and VA employees to call his direct cell number if they have a complaint.

"I hope you gave him my cell phone number or my email address, because I'd like to get in touch with him," McDonald said recently on Fox News in response to the plight of a veteran. The information McDonald gave out is the number 513-509-8454 and Robert.A.McDonald@VA.gov">Robert.A.McDonald@VA.gov.

But when Fox anchors tried to call McDonald on Thursday, McDonald was unreachable. Fox News host Steve Doocy made the call, and it quickly went to voicemail.

Even worse, Doocy was unable to leave a message because its mailbox was full.