Operator: Ok, tell me exactly what happened.
Female Caller: I don’t know, I just woke up right now and I went and looked at him to roll him over and his lips are all purple.
Operator: Are you with him now?
Female Caller: Yes
Operator: How old is he?
Female Caller: 50.
Operator: Is he awake?
Female Caller: No.
Operator: Is he breathing?
Female Caller: No and he’s cold.
Operator: That’s OK; we can still help him. OK. Did you see what happened?
Female Caller: No [begins to cry – inaudible]
Operator: Ma’am. Ma’am. Listen, we’re going to help him until they get there. Can you hear me?
Female Caller: Yes.
Operator: Alright, I want you to get him on the floor.
Female Caller: [talking to someone else] Frank, I need to get him on the floor.
Operator: Now OK, let’s do it very quickly. I want you to lay him flat on his back on the floor. Do not put any pillows behind his head. Let me know when this is done.
Female Caller: We can’t get him up, Ma’am. He’s gone.
Operator: OK well, Ma’am, we can still help him, ok? How come you can’t get him on the floor.
Female Caller: [inaudible – giving phone to male]
Male Caller: Hello.
Operator: Sir?
Male Caller: Yes.
Operator: Ok, we can start CPR by getting him on the floor.
Male Caller: It’s too late.
Operator: How come?
Male Caller: He’s gone.
Operator: Sir, we can still try and do CPR.
Male Caller: He’s cold.
Operator: Sir, that doesn’t matter. OK, is he stiff where you can’t move him?
Male Caller: I cannot move him; he is all rigid.
Operator: Rigid?
Male Caller: Yes.
Operator: Alright. Well, they’re on their way.
Male Caller: OK.
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