Three men broke into the home in a gated community of two dozen million-dollar homes around 2:45 a.m. Wednesday, police said.
Jackson was in Texas for a basketball camp and his wife was not injured, multiple media organizations reported.
Charlotte-Mecklenburg police had made no arrests as of Friday morning, Officer Rosalyn Harrington, a department spokeswoman, told The Associated Press.
Police did not release any other details about the incident.
Jackson is a shooting guard who helped lead the Bobcats to their first playoff appearance last spring.
Public records list Jackson and his wife, Renata, as occupants of the $1.7 million home where they've lived since December, The Charlotte Observer reported. Jackson arrived in Charlotte the previous month after the team acquired his contract rights in a trade with the Golden State Warriors.
Jackson, 32, could not be reached for comment. A Bobcats team spokesman declined comment Friday.