Product Recalls

Turkey Hill recalls chocolate ice cream due to undeclared allergens

recall_dutch-chocolate_rocky-road_pack turkey hill

 (Courtesy Turkey Hill Dairy)

A packaging error has led Turkey Hill Dairy to voluntarily recall certain 48-ounce containers of its Dutch Chocolate Premium Ice Cream because the containers may contain Rocky Road Premium Ice Cream, which contains the common allergens almonds and eggs, the Conestoga, Pennsylvania, company announced on its website Friday. As of Friday, Turkey Hill had not received any reports of illness.

The recalled items were sold after Sept. 8, 2016 in various stores in Pennsylvania, New York, New Jersey, Massachusetts, Connecticut, Delaware, Maryland, Virginia, West Virginia, Ohio, Rhode Island, Maine, Vermont, Missouri, Alabama, New Hampshire, North Carolina, South Carolina, Georgia, Michigan, Indiana, Kentucky, Mississippi, Illinois and Tennessee.

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Affected products have a UPC code of 20735-42095 and a sell-by date of May 23, 2017, which is printed on the bottom of the package.

In a news release, the company advised customers who purchased the product to return it to its place of purchase for a full refund, or to contact Turkey Hill at 1-800-693-2479 for a replacement or refund. 

“We apologize for this breakdown in our commitment to producing quality, wholesome products,” the company said in the release. “We know you expect and deserve more from our brand. We will use this incident as an opportunity to re-evaluate and refine our processes.”

Customers who do not have a nut or egg allergy are not at risk of harm if they consume the recalled products, according to Turkey Hill.