If you’ve dined at a Chick-fil-A recently and noticed some unusual activity on your credit card, the chicken chain wants to help.
A few weeks ago, several financial institutions informed Chick-fil-A that various patterns of credit card fraud were being linked back to consumers that used accounts to purchase food at one of their restaurant locations, reports Gizmodo. Since then the chain claims it has been working with federal law enforcement and “top IT firms” to investigate the issue that has affected at least 9,000 individuals.
On Jan. 2, Chick-fil-A issued a cautious statement about a “potential” data breach but wants to assure customers that if “a breach has occurred, customers will not be liable for any fraudulent charges to their accounts --- any fraudulent charges will be the responsibility of either Chick-fil-A or the bank that issued the card.” In the event of breach confirmation, the chain says it will offer free identity protection services to affected individuals including credit monitoring.
Though the investigation is being conducted nationwide, KrebsOnSecurity reported that the majority of fraud occurrences “seemed concentrated at locations in Georgia, Maryland, Pennsylvania, Texas and Virginia.”
Chick-fil-A is now urging customers to call their hotline for additional information or support in the event of potential data fraud.