Published January 14, 2015
A Florida woman called 911 three times after she paid for a 10-piece Chicken McNuggets at a McDonald's but the fast-food restaurant ran out of them and refused to give her a refund.
Latreasa L. Goodman, 27, made the calls after she tried to get her money back from a Fort Pierce McDonald's and the cashier told her all sales were final. Police released the 911 tapes.
"This is an emergency. If I would have known they didn't have McNuggets, I wouldn't have given my money, and now she wants to give me a McDouble, but I don't want one," police quoted her as saying. "This is an emergency."
The cashier suggested she choose something else off the menu of equal value to the McNuggets, and offered the restaurant's cheeseburger called the McDouble.
"She's trying to force me to eat something off the menu and I don't want it," Goodman told 911.
The first dispatcher, a woman, asks if there's a manager there, but listens to Goodman's complaints and says she's sending someone.
The second, male dispatcher tells her he's aware of the incident and "we've got an officer coming out there to talk to you."
Police say Goodman was cited on a misuse of 911 charge. A current phone listing for Goodman couldn't be found.
A McDonald's spokesman said Goodman should have been given a refund, and she's being sent a gift card for a free meal.
The Associated Press contributed to this report.