LAKEPORT, Calif. – Scott and Robin Spivey had a sinking feeling that something was wrong with their home when cracks began snaking across their walls in March.
The cracks soon turned into gaping fractures, and within two weeks their 600-square-foot garage broke from the house and the entire property -- manicured lawn and all -- dropped 10 feet below the street.
It wasn't long before the houses on both sides collapsed as the ground gave way in the Spivey's neighborhood in Lake County, about 100 miles north of San Francisco.
"We want to know what is going on here," said Scott Spivey, a former city building inspector who had lived in his four-bedroom, Tudor-style dream home for 11 years.
Eight homes are now abandoned and 10 more are under notice of imminent evacuation as a hilltop with sweeping vistas of Clear Lake and the Mount Konocti volcano swallows the subdivision built 30 years ago.
The situation has gotten so bad that mail delivery was ended to keep carriers out of danger.
"It's a slow-motion disaster," said Randall Fitzgerald, a writer who bought his home in the Lakeside Heights project a year ago.
Unlike sinkholes of Florida that can gobble homes in an instant, this collapse in hilly volcanic country can move many feet on one day and just a fraction of an inch the next.
Officials believe water that has bubbled to the surface is playing a role in the destruction. But nobody can explain why suddenly there is plentiful water atop the hill in a county with groundwater shortages.
"That's the big question," said Scott De Leon, county public works director. "We have a dormant volcano, and I'm certain a lot of things that happen here (in Lake County) are a result of that, but we don't know about this."
Other development on similar soil in the county is stable, county officials said.
While some of the subdivision movement is occurring on shallow fill, De Leon said a geologist has warned that the ground could be compromised down to bedrock 25 feet below and that cracks recently appeared in roads well beyond the fill.
"Considering this is a low rainfall year and the fact it's letting go now after all of these years, and the magnitude that it's letting go, well it's pretty monumental," De Leon said.
County officials have inspected the original plans for the project and say it was developed by a reputable engineering firm then signed off on by the public works director at the time.
"I can only presume that they were checked prior to approval," De Leon said.
The sinkage has prompted county crews to redirect the subdivision's sewage 300 feet through an overland pipe as manholes in the 10-acre development collapsed.
Consultant Tom Ruppenthal found two small leaks in the county water system that he said weren't big enough to account for the amount of water that is flowing along infrastructure pipes and underground fissures, but they could be contributing to another source.
"It's very common for groundwater to shift its course," said Ruppenthal of Utility Services Associates in Seattle. "I think the groundwater has shifted."
If the county can't get the water and sewer service stabilized, De Leon said all 30 houses in the subdivision will have to be abandoned.
The owners of six damaged homes said they need help from the government.
The Lake County Board of Supervisors asked Gov. Jerry Brown to declare an emergency so funding might be available to stabilize utilities and determine the cause of the collapse. On May 6, state Sen. Noreen Evans, D-Santa Rosa, wrote a letter of support asking Brown for immediate action. The California Emergency Management Agency said Brown was still assessing the situation.
On Wednesday, the state sent a water resources engineer and a geologist to look at the problem. Sen. Dianne Feinstein sent a representative the next day.
Lake County, with farms, wineries and several Indian casinos, was shaped by earthquake fault movement and volcanic explosions that helped create the Coast Ranges of California. Clear Lake, popular for boating and fishing, is the largest fresh water lake wholly located in the state.
It is not unusual for groundwater in the region to make its way to the surface then subside. Many natural hot springs and geysers receded underground in the early 1900s and have since been tapped for geothermal power.
Homeowners now wonder whether fissures have opened below their hilltop, allowing water to seep to the surface. But they're so perplexed they also talk about the land being haunted and are considering asking the local Native American tribe if the hilltop was an ancient graveyard.
"Someone said it must be hexed," said Blanka Doren, a 72-year-old German immigrant who poured her life savings into the house she bought in 1999 so she could live on the rental income.
The home shares a wall with her neighbor, Jagtar Singh -- who had two days of notice to move his wife, 4-year-old daughter and his parents before the hill behind the back of his home collapsed -- taking the underside of his house and leaving the carpet dangling.
Doren is afraid that as Singh's house falls it will take hers with it. Already cracks have spread across her floors.
Damaged houses in the subdivision have been tagged for mandatory removal, but the hillside is so unstable it can't support the heavy equipment necessary to perform the job.
"This was our first home," said Singh, who noticed a problem in April when he could see light between the wall and floor of his bedroom. A geotechnical company offered no solutions.
"We didn't know it would be that major, but in one week we were gone," he said.
So far insurance companies have left the owners of the homes -- valued between $200,000 and $250,000, or twice the median price in the county -- dangling too. Subsidence is not covered, homeowners said. So until someone figures out whether something else is going on, they'll be in limbo.
"It's a tragedy, really," contractor Dean Pick said as he took photos for an insurance company. "I've never seen anything like it. At least that didn't have the Pacific Ocean eating away at it."