When it comes to breastfeeding moms and air travel, the stories we hear are usually pretty negative--how mothers are told to cover up or given places like a dog relief center to pump.
But one woman's Facebook post is going viral for how Delta Air Lines flight attendants accommodated the mother of three during a Friday flight from Atlanta.
Her February 13 post describing her experience reads, in part:
"Yesterday, two flight attendants, Kaitlin K and Loretta, on my flight from Atlanta to Dallas-Love Field, allowed me to sit in an empty first class seat for more space and privacy while I pumped in flight," Jenna Evans posted on Delta's Facebook page Saturday. "They offered me snacks and provided TONS of water during my pumping session."
"Additionally, on my return flight this afternoon, the Dallas-Love Field gate attendant, Talesa, offered me an empty first-class seat so I could do the same," wrote Evans, who is a mom to triplets, according to her post.
"I am incredibly grateful for the lengths these individuals took to make my role as momma much easier and impressed by the advocacy this company has provided for breast-feeding and pumping," she wrote.
Her Facebook post has been shared more than 3,000 times, and liked more than 47,000 times, attracting many positive comments. On Monday morning, Delta replied, and asked her to send along her flight information so that the flight attendants could be personally thanked.
"We are very happy to hear that Kaitlin and Loretta were able to be there for you when needed," Delta wrote. "We would love to recognize them and pass your kinds words along as we know they would be very touched and happy to know this."
Evans' story is in contrast to some earlier headlines about Delta and breastfeeding. In December Delta was blasted by passenger Vanessa Kasten Urango, who posted an open letter to Facebook saying the airline refused to let her transport her breast milk.
Urango said she had contacted the airline's customer service team before the flight, who told her she could pack the milk with dry ice in a cooler and check it in at baggage claim.
But on arrival at Newark Airport in New York, she was told she wouldn't be allowed to take the dry ice onto the plane.
Delta later apologized, and offered US$150 in compensation.