Stephany Flores's Family: 'You Cannot Describe the Pain'

This is a rush transcript from "On the Record," June 14, 2010. This copy may not be in its final form and may be updated.

GRETA VAN SUSTEREN, FOX NEWS HOST: Now the family of Joran van der Sloot's alleged murder victim, 21-year-old Stephany Flores, goes "On the Record." Now, we went to Peru to get you the inside story directly from Flores's family.


VAN SUSTEREN: Is there some way to describe the pain, I mean, or is that just the impossible question? But, you know, what's it like for your family?

ENRIQUE FLORES, BROTHER OF STEPHANY FLORES: You cannot describe the pain because it will never go away. And everything that you see or thing that you do always reminds us of her and things that we all do as a family. So it's very hard for all of us.

VAN SUSTEREN: You know, what is it about her that -- you know, in terms of -- why did -- why did this happen? She's just unsuspecting, young guy, you know, runs off to play poker with him, is that it? What happened?

ENRIQUE FLORES: I think it's very hard to answer that because we never can even imagine this thing, it can happen. It's something like, if you see in a movie, sometimes even today, yesterday, we are, like, we don't feel like this is real. This is a shock. It's still a shock for us.

CAROLINA FLORES, STEPHANY'S SISTER-IN-LAW: We don't understand what has happened. Maybe this is a nightmare for us. Sometimes, we think that she's here with us, alive.

VAN SUSTEREN: How did you find out about it, Enrique? I mean, what - - who told you?

ENRIQUE FLORES: Well, I was with my family. We thought it was a kidnap, so we were checking with the police.

VAN SUSTEREN: So you knew she was -- so you felt she was missing at some point?

ENRIQUE FLORES: Yes. Of course.

VAN SUSTEREN: What -- so on May 30th, you thought she was missing?



ENRIQUE FLORES: Oh, yes, May 30th, yes, because she didn't came back -- she went out on Saturday and she didn't came to sleep. So on Sunday, my dad got worried. He called. We two don't live here. And well, we started to look (ph) at the family, and we called the police and they started to check every place that she could be. And the police thought it was a kidnap. So the police say, You have to wait for the call. And that was on Monday. When she wasn't here on Monday and we didn't receive a call, the police say this was kind of strange, kind of weird.

And then they saw videos that she was in Miraflores, in street, entering the casino. So we went to the casino because the owner of the casino is a friend of the family. And we were checking out all the videos. That took a long time. Finally, we got the shot when my sister was in the casino with this guy.

And we were with the police. That was on Tuesday night. And then one of the players of the casino told us his name, Joran van der Sloot's name. And we came back with the police to see how we're going to, like, check all the hotels and see what we're going to do the next step.

And my wife went up to Stephany's room because we were sleeping here all those days, and she started screaming because she Googled his name on the computer. So we went to the second floor and we see on the computer all the things that this guy has done.

VAN SUSTEREN: So you just Googled Joran van der Sloot?

CAROLINA FLORES: Yes. The minute that we went to the casino, we were -- we were desperate. So when I look this guy in the screen, I just -- I just saw him in the screen and I got the image in my mind and I couldn't stop thinking about him. So when I got here, the first thing I did was, I went to Stephany's room and I started the computer and I Googled the name, and there it was. Scary, when I start to read all the terrible things that he did to Natalee.


VAN SUSTEREN: Next, as you know, on May 10th, in an FBI-supervised sting operation in Aruba, Beth Holloway, through her lawyer, John Q. Kelly, gave Van der Sloot money. Now, the Holloway expectation was that Van der Sloot would be arrested for the crime of extortion. He was not arrested. Instead, the grim likelihood Joran used Beth's money to fund his trip to Peru. More on Joran van der Sloot coming up next.


VAN SUSTEREN: Continuing from Peru with the family of Stephany Flores, Joran van der Sloot's 21-year-old alleged murder victim. Stephany's father Ricardo answered our questions in Spanish and his family translated for him.


VAN SUSTEREN: Why did you think Joran van der Sloot did this? What motivated him?

RICARDO FLORES, STEPHANY FLORES' FATHER (Via translator): He is saying maybe you can know, because it was the same date, May 30th. Five years ago the same date. He says maybe you know more than us, because you have been after this five years. It is the same day, the same day in Aruba.

VAN SUSTEREN: Are you in favor of him getting any sort of easier deal here if he does tell anything about Natalee?

RICARDO FLORES (Via translator): He says if that is going to give peace to Natalee and Natalee's family he doesn't mind. But he has to be like a family decision. He thinks what the family can think or feel, but that's not what the justice here can do.

I mean, he don't want like getting involved or make a judgment with the justice, what the decision of the justice is going to be here. As a family if we can help Natalee's case with something, we are going to do it. We are going to try to do everything that we can in our hands to find out.

VAN SUSTEREN: I know from my conversations over the years with Beth Holloway, the mother of Natalee, and with her lawyer, and I know what I've been told recently, is that Beth Holloway feels horrible because her effort to try to get that information on May 10th in Aruba probably financed his trip here. He didn't have any money.

So she is stricken by what has happened to your family because in some way she feels like she financed the trip.

RICARDO FLORES (Via translator): First of all, she doesn't blame Natalee's mom because she was to do the best effort that was in her hands to find her daughter. You can never trust a murder. You can never trust a person that a killer, a persona does this kind of crimes. And you cannot make a decision, you cannot have a decision with this kind of person. You are never going to have nothing good from it.

VAN SUSTEREN: There are many, and I may be one of them, who are critical of our FBI for not making an arrest on May 10th. I know the FBI never wanted this to happen to your family. They never -- but they could have made arrest on May 10th or May 11th or May 12th or May 13th, before he left Aruba. That didn't happen.

What is your thought on the FBI and what happened?

RICARDO FLORES (Via translator): He does not understand why they could do the effort like we did here. We saw all the videos, cameras, all streets, everything. Why they didn't do that in Aruba that kind of things. It is not important, maybe? We don't know what happened.

VAN SUSTEREN: Shortly after Natalee disappeared, I was in Aruba and went to the home of Joran van der Sloot and talked to both his parents, Beth Holloway was there as well. At that point Mrs. Van der Sloot was weeping, saying her son was in jail and said he would never, ever do anything to harm anyone. And she was deeply distressed anyone would accuse her son of a crime.

RICARDO FLORES (Via translator): We'll see how she feels now that we have all the proof here.

VAN SUSTEREN: Do you have something would you like to say to her?

RICARDO FLORES (Via translator): No.

VAN SUSTEREN: Do you feel any way towards her, any thoughts on her at all?

RICARDO FLORES (Via translator): No. She doesn't have the -- I mean, she is not guilty what her son did.

VAN SUSTEREN: How do you think you are going to move on? What do you do with your lives? She lived here in in-house. I can tell the closeness of the family, your only daughter, your only sister. How do you deal with this?

RICARDO FLORES (Via translator): He said we are taking this with a lot of love. To answer your question, he say with a lot of strength. We are always going to feel that she is still higher. That her body is not here, but her soul is always going to be here with us.

We are going to be -- we've always been together this is going to make us closer and stronger.

VAN SUSTEREN: Do you hate him?

RICARDO FLORES (Via translator): No.

VAN SUSTEREN: You don't hate him?

RICARDO FLORES (Via translator): No.

VAN SUSTEREN: How come? How can you not hate him?

RICARDO FLORES (Via translator): We don't hate him because, he said like we don't feel like we have to have revenge.

There is justice we don't have to punish or make some hard feeling for this. We don't hate him because first of all we don't know him. Second of all, it is not going to make us feel better as a family or me as a person.


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