A woman was impaled on a steel fence for 47 minutes while waiting for an ambulance.
The 34-year-old received no pain relief while her body was supported by volunteer emergency services workers during the ordeal at Yarrawonga, Australia.
Ambulance Victoria has launched an investigation into the delay.
The ambulance was contacted at 9.42 p.m. Tuesday. Ambulance personnel was told that Kim Broadbent had been impaled through the groin in a fall. A crew did not arrive until 10.29 p.m.
There was no paramedic available in the border town that night, and sources said a graduate officer was refused permission to attend.
A crew was sent from Wangaratta, which is 34 miles away, but was not cleared to travel over the speed limit or with lights and sirens.
By then, Broadbent had spent more than 47 minutes seriously injured, lapsing in and out of consciousness.
She did not arrive at The Alfred hospital until about three hours after the first call. She was stable last night.