WASHINGTON – The Federal Aviation Administration is going to begin alerting its top headquarters officials when field inspectors miss airline safety inspections, Transportation Secretary Mary Peters announced Friday.
Peters also demanded that the FAA and American Airlines explain to her within 14 days why 250,000 U.S. air travelers endured canceled flights last week. American grounded its MD-80 jetliners and canceled 3,100 flights in order to inspect or redo wiring that was supposed to have been completed between Sept. 5, 2006 and March 5, 2008.
"No one at all was well served by what happened last week," Peters told a news conference outside FAA headquarters.
She said she didn't think federal regulators had overreacted in the wake of revelations about the FAA's lax supervision of Southwest Airlines. Last month, it was revealed that the FAA allowed Southwest to fly dozens of Boeing 737s without inspecting them as required for fuselage cracks and that Southwest's system for complying with FAA safety directives had not been inspected by the FAA since 1999.
But Peters wanted to know "why so many aircraft had to be grounded and so many travelers had to be inconvenienced" in order to "help us avoid similar disruptions" as the FAA completes an audit of all major airlines' compliance with safety directives. The audit was ordered after the Southwest debacle came to light and helped uncover the MD-80 wiring problems.
Flanked by acting FAA administrator Bobby Sturgell, Peters announced a series of steps to improve safety in a system she insisted was already the safest in history:
—FAA is setting up a national safety inspection review team to examine airlines for problems mostly likely to occur and in a comprehensive way.
—FAA will begin requiring senior field office officials to sign off on voluntary safety disclosures by airlines. These voluntary disclosures must show the immediate problem has been fixed and steps have been taken to ensure it won't recur. In return, the airlines will avoid penalties for the safety problems.
—The FAA general counsel and Transportation officials will begin meeting with airlines to be sure they have plans for accommodating passengers if there are future mass aircraft groundings.
—Peters named five outside aviation and safety experts to recommend improvements for the whole system within 120 days.
"This plan appears to address some of the main problems that created the current safety crisis," said Sen. Charles Schumer, D-N.Y. "But the question remains: Will the FAA devote the resources and manpower to get it done right?"
Many of the steps had been recommended by Transportation Department Inspector General Calvin L. Scovell III, particularly the new system to alert top headquarters officials when safety inspections fall behind schedule. Scovell concluded in a highly critical report that the FAA had "developed an overly collaborative relationship" with Southwest.
The lack of headquarters supervision of inspections was evident when Sturgell was unable to give a number when asked how many inspections were currently overdue, but he said the new alert system would remedy that.
Peters did not address Scovell's recommendations that FAA come to better grips with massive retirements and resignations among its air traffic controllers and safety inspectors. Scovell noted that controllers-in-training now comprise 25 percent of the controller work force, compared with 15 percent in 2004, and that half of its safety inspectors are eligible to retire in the next five years.
The FAA had already announced it would adopt one Scovell recommendation: lengthening the "cooling off period" before former FAA inspectors can work for an airline they used to oversee or interact with the agency.
Peters emphasized that since the late 1990s the death rate in commercial aviation has dropped from 45 for every 100 million people flown to a record low five-to-eight deaths per 100 million flown. But she said, "A good system can always be made better," and asked her panel of outside experts to help do that.
The panel includes J. Randolph Babbitt, former president of the Air Line Pilots Association; William O. McCabe, former Director of Aviation DuPont and member of the National Business Aviation Association safety committee; Malcolm K. Sparrow, a professor of public management at Harvard; Edward W. Stimpson, U.S. representative under President Clinton on the Council of the International Civil Aviation Organization; and Carl W. Vogt, former chairman of the National Transportation Safety Board.
"We fully support the formation of the commission," said John Meenan, executive vice president of the Air Transport Association, which represents the major airlines.