This is a partial transcript from "On the Record," August 9, 2005, that has been edited for clarity.

GRETA VAN SUSTEREN, HOST: Suspect Deepak Kalpoe (search) filed a police complaint against Natalee Holloway's (search) mother and says he may try to get a restraining order against her.

Beth Holloway Twitty (search) joins us live from Aruba. Beth, how are you this evening?

BETH HOLLOWAY TWITTY, NATALEE HOLLOWAY'S MOTHER: Well, I had a rough afternoon, but I'm better. I'm better tonight, Greta. You know, I just had to digest a few things that had had happened today, but I'm better right now.

VAN SUSTEREN: All right. “A rough afternoon.” What's your definition of a rough afternoon?

BETH HOLLOWAY TWITTY: Well, you know, Greta, you equipped me well when you were here on the island. You know, after we'd gone in Paulus' [van der Sloot] house that day, I felt confident to go in the Internet cafe without you. And I wish you could have been there with me, but you gave me enough confidence that I could do it by myself. And you know, you know, it was probably harder on me than what I thought it was at the time. You know, it takes me a while to really realize, I guess, what I've been through. But anyway, I'm glad I did it, Greta.

VAN SUSTEREN: All right. Take me to the Internet cafe. It's a downtown area, main area of, a commercial area on Aruba or in Aruba. You walked in the door, and what was the first thing you saw? Did you see Deepak right away?

BETH HOLLOWAY TWITTY: You know, Greta, it took me about 10 or 15 minutes because I really knew that before I began speaking that I had to be in complete control because, you know, I had to be as discreet as possible. There were other customers in there, and I did not want to draw any attention to myself or to Deepak. So it took me a while.

And then I just began the questioning. And you know, I was just very persistent. And we were there probably about 90 minutes. And you know, for the most part, Greta, all I saw was, you know, his scalp, the top of his head, and his eyelids. I mean, his head was continuously down. And I would have to tell him, you know, Look up, Deepak, you know, I need you to look at me when I'm speaking with you. And he could either, A, give me no response, or B was that, my attorney advised me not to speak with you.

But he did say a couple of things in there, Greta, that I wanted to mention to you. When I would offer Deepak, when I would remind him, you know, $250,000 for Natalee’s whereabouts and $1 million for the safe return, I did that repeatedly throughout the questions. And I noticed one response that he gave me that I remember tonight, when I said the $250,000 for the whereabouts, he responded, I don't need any money. Is that kind of an unusual response to something that's presented, Greta, or am I reading something into that?

VAN SUSTEREN: You know, I can't interpret for Deepak, Beth, and I wasn't there, so it's hard for me to predict. But when you walked in there, did he spot you and did he seem to recognize you? Did he know who you were?

BETH HOLLOWAY TWITTY: Oh, absolutely. He knew who I was immediately — yes, absolutely. But I just refrained from saying anything for about 10 or 15 minutes.

VAN SUSTEREN: How close were you physically to him?

BETH HOLLOWAY TWITTY: Oh, really close. I'd say less than a foot, you know, during a great portion of that timeframe I was in there. At the other times, I was either across the counter from him or seated maybe about four feet from him.

VAN SUSTEREN: Is it a fair description to say that you were in his face with things that he had said in his declaration, or others, that Joran had said about him?

BETH HOLLOWAY TWITTY: Oh, absolutely. I became very close because, you know, no one else could hear, the other customers in there. And I did have two witnesses in there with me that heard them — you know, the conversations that were going on.

But I would just repeatedly ask him — you know, Greta, Joran had — he admitted these sexual assaults that he had committed against Natalee. And I just kept asking Deepak, I said, Did you participate, or did you try to help Natalee? And wouldn't even offer me a response for that. It seems like he would have taken the opportunity to defend himself and look me in the eye and say, Absolutely no way. But he couldn't even respond to me, Greta. He couldn't even look at me.

VAN SUSTEREN: Did you use the graphic language that's in some of the declarations we've all heard about? And was there a response to that?

BETH HOLLOWAY TWITTY: No. Like I said, he would not respond to me at all. I mean, no, he wouldn't respond to me at all, Greta. And I just was very persistent and kept with the same questions over and over again.

VAN SUSTEREN: Did you momentarily feel better after talking to him? I mean, I know that you still don't know where Natalee is, but was it — you know, did you feel a little better after confronting him?

BETH HOLLOWAY TWITTY: I did. And I think what I noticed was about 10 minutes before I left, just right before I got a phone call from you, Deepak said, The media's never seen this side of you. And I just told him I'd been saving it for you, Deepak. And the only thing I can gather from that, Greta, is he's seen me answer a lot of questions on television, whether it's your show or someone else, but I don't think Deepak has ever seen me be able to ask questions.

VAN SUSTEREN: And with that, Beth, we need to take a quick break. But I should tell the viewers, you know, that I called you, as we call all our sources, and happened to call you in the middle of this and quickly hung up. But Beth, stay with us.

(COMMERCIAL BREAK)

VAN SUSTEREN: Just hours ago, Natalee Holloway's mother went again to see Deepak Kalpoe at the Internet cafe where he works. He was not there today, but she did get to speak with him yesterday. Beth Holloway Twitty joins us again from Aruba, and in Birmingham, Alabama, is Natalee's stepfather, Jug Twitty.

Beth, I confess that when I called you yesterday and you told me, Guess where I am, I'm in the Internet cafe, I was surprised. Has the prosecutor said anything to you or the police? I know there's a complaint filed, but anyone else say anything?

BETH HOLLOWAY TWITTY: No, no one else said anything. And you know, I can't wait to see what the complaint is about. I'll let you know tomorrow, as soon as I find out, Greta. I've not seen it yet. I'm going to meet with Vinda de Sousa, my attorney, tomorrow and just see what his complaints are. I'm really shocked.

VAN SUSTEREN: Well, that's another thing that always surprises me, Beth, is that you don't get any information. If there's a complaint filed against you. Have you said, Where is it, why can't I see it? Or are you going to see it?

BETH HOLLOWAY TWITTY: Well, I believe it's been sent to me. But they would have to understand the volumes of mail that I get. We will get to that first thing in the morning. I've heard that they had either mailed or sent me a letter. So you know, I have not seen it yet.

VAN SUSTEREN: So they're not keeping it from you, in other words? They're not keeping it from you.

BETH HOLLOWAY TWITTY: Oh, absolutely not. I believe that there was a bailiff at my hotel door of the Wyndham, a friend of mine that's here with me, had told me this morning. So they've been trying to reach me, but I'm usually not there.

VAN SUSTEREN: Jug, you know, it seems to me that if the investigation were going full steam ahead and you and Beth felt confident and good about the way it was being handled and the information you were getting, that you wouldn't need to do any self-help. What's your thought tonight?

GEORGE "JUG" TWITTY, NATALEE HOLLOWAY'S STEPFATHER: You know, I agree with that 100 percent, you know? I tell you, Greta, my wife is so strong, and I know that everybody watches and sees what she can do out there. And I'm sure there are a lot of men out there in the world today watching Beth and saying, Wow, I mean, I hope, you know, that my wife would have this strength if this happened to their child. She's an amazing woman.

VAN SUSTEREN: Jug, do you worry about her, though, because you guys have been bouncing back. You've had to go back for work and other family members, and she's sort of been holding down the fort — do you worry?

GEORGE "JUG" TWITTY: Yes, I do worry about her, absolutely. And I ask her every day. But you know what, Greta? She's just one of these people that, you know, has a magnificent attraction, and she's got such great friends down there. And I ask her every day, Do you need me back there? I'll be there, you know, just in one day or whatever. And I think she's got a lot of people helping her down there.

VAN SUSTEREN: Beth, did you go back today? Is that right? You went back today and he wasn't there?

BETH HOLLOWAY TWITTY: Yes. I was really disappointed. You know, I think that I need to get her poster in the store. You know, Greta, we always ask permission before we place these posters in the storefronts. We would never want to place one that someone didn't feel comfortable with. And so, you know, we've had one in there originally, and of course, that was done with permission, and I was really sad that it was taken down. And Deepak told me that his boss or his manager made him take it down. And that really saddens me.

VAN SUSTEREN: Beth, is the prosecutor — I mean, this is the thing I keep going back to, but this is sort of my rub — is the prosecutor calling you every day or saying things to you like, This is where we are, this is the information we have, or are the police — are they giving you anything at all on a daily basis?

BETH HOLLOWAY TWITTY: No. No, no, no. Not on a daily basis. Now, Jug is getting updates, too. You know, I'm getting, of course, updates from Vinda de Sousa, my attorney, and then Jug, I believe, can tell you he's getting some updates from a family liaison that's coming from Eric Summers (ph).

VAN SUSTEREN: Jug, do you have anything at all? A lot of people are watching this story develop, this investigation. DO you have anything to tell us that'll make us feel more optimistic?

BETH HOLLOWAY TWITTY: I wish I could, Greta. I don't have it. I mean, you know, I know they're working on it. I have all of the faith in the new guys from Holland that are here working with the FBI. And I just hope, you know, Joran turned 18 day before yesterday, that they've changed some of their regulations or whatever on him. And hopefully, they can get some answers.

VAN SUSTEREN: Jug, does anybody ever sort of pull you aside and give you the nod and a wink and say, Don't worry, we're going to work this out, anyone in law enforcement?

GEORGE "JUG" TWITTY: Yes.

VAN SUSTEREN: They do say that or not say that?

GEORGE "JUG" TWITTY: No, absolutely not. I wish they would. I mean, that's kind of what I was hoping the FBI would do with me. But I think their hands are tied down here, Greta. I swear. I mean, I tell Beth, you know, when we have these meetings with the FBI, I had a couple of them, I said, They're going to tell us anything new? And you know, they — I call them up and ask them, they don't have anything new. So it really frustrates me because I want them to come in. You know, I know they're trying, but this is tough.

VAN SUSTEREN: All right, Beth, Jug, thank you. And I hope tomorrow that at least they give you some information, whether it helps you or not. They should at least be talking to you.

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