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Money Back Guarantee

Title:

Money Back Guarantee

Published: Mon, 19 Oct 2009

Description: Checking up on GM's 60-day refund program

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Automatically Generated Transcript (may not be 100% accurate)

" We're checking up by General Motors taking billions in federal bailout money GM has been trying to rev up sales they launched a sixty day money back guarantee program you don't like to get your money back how is that working out there. It's checking in with new -- in Chicago forest hiker and a."

" Hi Jane GM is asking drivers that steered away from the brand so once again come back -- try to project. The carmaker rolls out the sixty day money back guarantee about a month ago and here's how it works. You by General Motors vehicle as -- GMC Buick or Cadillac you drive it for about thirty days if you don't Mikey he can bring it back for a a refund -- about a couple hundred dollars in -- Last month -- traded in her foreign car for a brand new Chevy Malibu said the deal card didn't really -- perform as -- he would light and we had to put back to see what she has decided take -- listen."

" Within thirty days. And no I I don't believe I'll be taking it back I've -- made up my mind I really like her."

" Beck has up to sixty days to make her final decision but it sounds like security has her mind made -- this new car buyers don't take to guarantee. They get -- 500 dollar rebate instead a spokesman for General Motors says -- across the nation. About 90% of new car buyers know they're going to keep did vehicles so they are taking the rebate. Only seven customers nationwide have returned the car so far in GM says that it has done is serving consideration of the -- but by about. Ten to 15% which GM -- we'll know how that translates into numbers in the new sales figures come out at the very end of the month. No word yet on whether GM is going to extended promotion which is scheduled to -- November 30 game."

" All right so let's say you don't wanna buy yourself a new car maybe you're thinking about stealing -- well guess what it's a much tougher job to be a car thief these days. New research shows the vehicle theft rate has fallen to a twenty year low. Take a look nearly 9577000. Vehicles were stolen in 200 I'm sorry 2008 that's down from. One point 66 million in 1991 to drop coming even as the number of vehicles on the road has doubled. The highway loss data institute fighting brand new technology one of the reasons for that declined GPS tracking devices ignition locks other theft prevention technologies make it much harder. For thieves. Two make off with a car the other reason. Police have cracked down on car thieves in the past twenty years targeting organized car -- you know my car theft of -- clutch."

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I want to get right to -- everybody else gonna talk about Nancy Pelosi we're gonna touch on that but. I have to go back to I don't understand this economy and it doesn't make sense to me. It is sad is -- for a very long time as goes General Motors so goes America. Well here for his first cable news exclusive interview is General Motors CEO Fritz Henderson hello -- Good Glenn how are you very good I want to do before we get into this full disclosure I do advertising for you on on radio. I am what's called a GM ambassador but I want to be able look my audience in the eye and tell you. I -- that doesn't mean anything other -- other than me to -- other than this I believe in General Motors cars I drive I've had their cars before they were a client of mine I was a client of theirs. I bought the myself I have a Saturn and a couple of other GM cars. That's it the minute they start making crappy cars -- Holden in General Motors they make great cars. Okay -- so that being said. I am a believer you you're you're welcome I am a believer
your business what is. The to a consumer you know what is General Motors about -- the Chevrolet about what the -- about about the product it's about the service of spot. You know their local
But. If Fritz -- when I first started to. Do commercials for General Motors . The -- flew up to Detroit. And I met with all of them and I was being squirrelly I don't know we've
and they said this to me mr. back. You know what can General Motors makes the car that runs on water yes we can do we have hydrogen energy we've had that since the 1960s. Yes we can. But what we need is leadership in Washington and not pull the rug from underneath us every time we try to do something if they will set an agenda General Motors the people that work here -- in the people who are the imagination and the workers can build -- I was very serious and I believed him one of the reasons -- believe in General Motors is because I've met the people -- build the cars and design the cars. But again you now have a government that
I can't and -- I got my hands full working for General Motors so I can't speak to Chrysler. I can simply say certainly we're appreciative of the support we've gotten from the administration starting
look back. Lower than it doesn't get a -- General Motors what are the things you say. That was -- in the same we we screwed this up this is where we really
feeder. You know. Suppliers all that are that are so linked to General Motors . You know. I personally think bankruptcy is there for a reason I think it would have been don't you think -- would have been a blessing in some ways for you lease deal in General Motors he would have been able to get under pivotal out from underneath some of these. Legacy costs where that. -- the unions are strangling. General Motors .
Are are they going to be if if General Motors goes bankrupt. Are they going to be. With some of the first in line to be helped with all of the stuff
it was as. You can be confident that if you buy a General Motors car truck. That that the company's going to get through this number one and number two you're warned he's going to be
have decided to stay with you because I have met the people. General Motors I believe in the products that I have seen that are coming down the line. Please sir. Please keep in mind as goes General Motors so goes America. Don't allow all the cars to be designed or to be micromanage. By the -- in Washington. Please I