Satisfaction Guaranteed

" Took a couple of these guys about the upcoming -- thirty started sixty day money back guarantee. That General Motors is offering now trying to win back customers. To develop confidence in the company. They've got good product and they do have deprived committed some of the best things they've being some time right now but they've got to get people insurers and that's how they gonna do it. And with me talk about that. It's got Roberts I Gerry hey doing good to say at the Chevrolet here in the northeast so we're just talking real quick about sixty day money back guarantee. So then journalistic big chance on me that's I got to get myself one of these third transformers two hours -- sixty days and bring it back people good to be doing that."

" Well we don't think it's a real big risk certainly it's bold statement about our products. -- from our standpoint we're really think it's it's it's a great way. To get over perceived risk in buying our products we take great press but none of people know that that's our largest challenge so. Our offers really simple go out and try this out by a new Chevy Cadillac. Eurocard GMC and drive -- thirty days. If for any reason you're not completely satisfied forget back refund your purchase price and your sales tax what's the fun -- the -- other there are some fine print your dealer can go over that with you but god really it's for any reason. You know -- there are miles -- and direct your car or not gonna buy it back but for the most part. What will bite back for any."

" Bob -- that I went check yesterday and he he said. Really doesn't expect more than 2% return rate on that is that is that is that probably what's gonna happen -- you think more people --"

" We we have some experience of -- of Saturn brand and we we really do think it's about one or 2%. You know we're not gonna forecast this but we really truly think our customers -- love these products once they get -- them. And -- they're gonna keep it they're gonna enjoy it and they're going to you know. Because as being a reinvention."

" I have a Chevrolet is the big brand at General Motors you guys have to carry a lot of the way if you are the volume seller there. You kind of a number of new cars your reaction just have the equinox for week. Couple weeks ago when we have a full review of this in a bit this is an important vehicle for you this this segment the compact crossover segment. Really has been the one that's held that the best this year spurs drop in sales from the previous year -- how important is this car -- you know we hear a lot of the -- But it's stuff like this it's really gonna get -- of this whole business."

" Absolutely dead beat boxes of the most important launch and it's doing very well in the marketplace right now we're gonna win. By delivering what customers expect in the segment but also delivering what they don't expect. This has all the stuff a great design automobile magazine called this arguably the most stunning vehicle in the segment so we're real happy about that. And it delivers everything you expect six standard airbags. Standards -- track all the safety items. But what's gonna really surprises fuel economy this vehicle in a four cylinder engine gets 32 miles per gallon. On the highway. Which is full five miles per down there in the Honda CRV and even one mile per gallon better than -- Ford Escape hybrid so. That's gonna surprise people and we think they're really don't love it when they get drive."

" You know I think if there's one problem with this it's that it's to fuel efficient it's too big it costs the same as the Malibu I -- idea. Sort of yeah its guerrilla cross -- America and I think it's going to be tough to sell Malibu is when he got this park right next week secondly the -- didn't --"

" Well malveaux is doing very well you just starts -- 23000 dollars at and is just about the same range you're exactly right we do field appeals to different buyers. You know this city this is more of a it's obvious -- you have let's cargo room this is for somebody looks bad. You know as little more adventurous lifestyle that I'd like to get out the battle little more well awesome commuter vehicle more of a you don't get out bring your stuff with you so we do feel a -- appeals to him. Completely different segments we did we get something for everybody."

" Here this has a lot of room it does this love the sliding rear seat you know I -- it does -- take a look at that and this car really gives -- full sized room in the compact her midsize. A mid sized footprint here but the backseat can you show us now works -- goes back and forth about eight inches and."

" Both of the movement as the bar underneath and this moves -- to travel so as best in class rear seat legroom. And now we're really proud and as well on a compact segment. Where you so retain your Carter room. Pushing back seat all the way to your talk guy I'm sure you're appreciate like on the way I just this is a great feature absolutely absolutely customers love it."

" I loved it myself we had to get to the back I was able to but the front seat back all the way. Can still put them back there and it RC so up pretty nice drive and I hear did pretty well under cash reporters -- does get a good fuel mileage."

" It did actually well right after bunkers as it doubles our vehicles that -- was the number ten selling vehicle -- for congress very proud of that. And I've really clean auto dealer inventories so we're we're really starting fresh. -- for September. As it back to where it was before the -- we -- little bit of a hangover right now we pull a lot of volume in -- August and us and with the cash for clunkers promotion but. Our sales don't quite well specially the equinox we can't keep common stock that Merrill's flying off the shelves. -- personnel could take and hold a very well so you know we've we've we've that's momentum -- and keep it up."

" Are excellent thank you were to take a look over here at your neighbors -- Buick it's the brand new -- were crossed. Let's talk about where Jackson from Buick here than Norton speed they are you outcomes that you can GMC portion of the -- General Motors display so this is the new across. It's a it's if -- think are very telling about where GM is now -- mean it's based on some European engineering. American -- interior is actually designed of one of the general -- studios in -- and."

" That's correct yes -- more more where I'm looking better vehicles from the global standpoint and really utilizing all of the the options that we have worldwide."

" They -- cut down from seven brands to four so companies like you're you're gonna have to carry a little bit more of the load now. Spend you know traditionally a brand for older buyers what's the new positioning for Buick."

" That's changing quite a bit and I think you can see that in this vehicle and you know it's got beautiful -- and we really match this up against the Lexus ES 350. And I you know we've been getting rave reviews the media and with consumers alike I'm just a gorgeous car you know anybody shopping in this mid -- segment. Really should take a look at it I'm starting just over 272. So when you look at it from that perspective we think this is really -- appeal to a wide range of."

" Swimmers when -- get a quick look inside here this action is a very. Good looking interior almost a little bit like that jaguar Richard politico again earlier that's while -- we're doing across the top of the desperate."

" A lot of attention to -- house and beautiful ice blue back lighting beautiful stitching just equality throughout just a gorgeous vehicle and is targeting yet."

" You give everything from fuel efficient four cylinder -- two more powerful of V six's well we're we're of the models available the force dongle becoming coming soon we've got to see acts such as are more based vehicle."

" We've got the C excel which comes with all wheel drive which is also need to be a lineup. An amnesty excesses this vehicle right here which I'm also has a touring package look at -- a sportier feel."

" And our real quick series got the GMC terrain over here this is little more rugged looking version. Of that Chevy equinox that should -- more luxurious as well."

" And and -- differentiated from the amount they actually only shares to part so important that consumers differentiate there. Under we're very proud of this -- also hitting dealer lots as we speak. So there's some available today for test drives for consumers to take advantage of that sixty day guarantee. But also four cylinder and six -- with 32 miles per gallon. You know really just a great small utility offering. Is you told me really selling cars these days. People are still very concerned about fuel economy you know I think that there also I'm interested in and look and feel of the vehicle but yes -- still on a big factor. And a purchase decisions are Tamara."