Closed Sundays

" We welcome back. Yeah actually came back for the second time that on the programs like this it's just -- and scare off to bad -- get these here who is the president and chief operating officer of chick filet out of Atlanta -- been good to see you. I think Hollywood event film white shirt she's got on the all you've got this put. Black spots on the and you'll be all dressed for now these regions and the front. I did I asked that that rot in there yeah you know you -- you are good. That are good."

" Yeah because it is cal appreciation day on Friday -- which I don't did just until wild guess Dan I have no idea of look this up anywhere to. Verify it -- seemed like maybe that's something that wasn't started by our forefathers -- think it was probably started by. You."

" Mega ha ha ha actually if there aren't there actually is a registered day. And we kind of picked up but there's Israeli here is that they're grant all and I still -- yeah -- all the today hallmark really is the one probably the counter. That was but it really is a -- that's what kind of jumped these houses say eat more chicken they don't spell very well right but that was it would be fun. To have make a big deal out -- appreciation -- so anybody comes dressed as a cow will be eating chick play for free. Any kind on the front have of -- anchored ship for puck movement -- but it you're dressed from head to hoof as we say. You'll be eating a complete chick -- mail for free with the -- fly -- while for frogs are their choice of beverage. And says this Friday how many people have a -- while I don't know that last year we had over a 142000. People. That showed up last year so we're expecting even bigger numbers this year."

" Well we we we have some some serious of talk about the bit about the food industry but it really is we want to destroy people again chick filet. -- are -- of the largest privately held restaurant -- are the largest the largest the based out of Atlanta. And is guarded by your father -- it can't think and is to and and and by the way I think the last time you revered. About a year ago I think it was summer last year. And you're in New York you rope that was -- the first one in New York children."

" We had opened a license location at new New York University so we really haven't invited New York City -- states and were. Opening in Chicago this next fall. With three locations they're so -- recommend this way."

" We kind of started is this. You won the first to actually think hey wanna we open a restaurant in a mall. That was back in the sixties. Malls actually did like food being in the malls because it was missy. It's an -- trash -- and kids for spilled my -- comes online oh sure aluminum a year aggression up when a developer Spanish if they didn't allow food to be in the smalls the customers frequently than -- and come -- And so now. And this certainly emerged in the eighties in the ninety's malls actually built. Almost welcome a third anchor and the mall based on a food court. And we really kind of cult that way to follow that throughout the seventies and eighties some restorative. We have a little over fourteen now but almost 1450. Locations. And 38 states. Viewer wrote it is constantly growing. We're opening up to about two two were almost two restaurants a week now on did you love -- get to today's newspaper we don't -- writer somewhere. If you heard were in a recession and it dam and well. I have heard that but evidently so corrections -- restaurant operators they don't watch. Fox News or listen to -- Friday night that I'm aware of that because there. Discount check in on ourselves and -- assessment and -- are you getting in same store sales -- down or up on our free standards were -- about 5%. That's not double digit increases like we are accustomed to -- our shopping malls are basically flat right now. And we look at what's gone all the major department stores where very mindful of the fact that we're not showing negative comp store numbers. On our shopping mall locations but overall work. We have four more restaurants that are for reached any Russians today than shopping mall locations of for a very very -- for the imposition --"

" He came along and you have of this of this idea and your father came up with this idea very southern idea. Of taking a piece of chicken and pretty unit between. Amber bond."

" were in the hamburger business model family restaurant that's what he had a Michelle back there oh was it yes in the critical thing came along so well we serve pickles and our hamburgers. And Kosher dill pickles we had those on our Amber's already so he just take out the -- in the that this boneless breast of chicken may. That he had worked on the seasoning it or comment for several months and have different people trying and so forth. And vol a chicken sandwich and that's kind of thought it was a very common as 196162. Who were experimenting with --"

" Ed in 196162. Was at McDonald's was alive but they were. They were just starting to expand them weren't."

" How they were gone pretty strong there were purely kitchen their whim like -- out of Chicago -- Brooke. And discovered this from the McDonald Brothers San Bernardino and they were really hit their stride in the sixties and seventies obviously that's legendary story."

" Given at the same time what -- when I'm getting too is I think last year was they introduced. I saw the billboards for it of a chicken and -- wage with a pickle and I went oh mine's gone have a striking similarity to -- similar NN site. And some of their Ville -- this and even available on Sunday. So that was about which is yet deployed UF OO after do you still closed source."

" My younger brother and a sister and I sound covenant of agreement that we gave our parents. About five years ago that said that long after they're gone assuming that we survive them that we're gonna continue to closes Sunday because of your religious beliefs as a lot to do there. To be honest with TR corporate purposes to glorify god moving the faithful Steward of all she entrusted to us and have a positive influence on people. But our share which is that as a businessperson. It really does work for us it makes a difference week we are more rested on Monday because you've been able to take the day off the rest. Renew ourselves our smiles are bigger I think are dropped as Ronald pastor in element because it had Sunday off you just kind of feel better and regardless of the recipes the handshake of the hosts as Ben Franklin's quote the handshake of a host of text that taste for the rest and if you get. Enthusiasm. And passion and excitement at what you do and it does make a difference in the -- and being able have a day -- it makes a big -- we are not built 24 sevenths. God built our body to have eight hours of sleep it would detect some time off. And and we found that we pick up on that productivity we are more the any business would lose on Sunday. We more than make up for a better service. And better atmosphere many to standard."

" You're you're famous for no for the that you take these young boys. And girls we column what they'll war. And teach them customer service which is. To command a simple problem. Obama go how hard is business you you make it sound so simple because. You you tell them. Anybody in your store always is yes sir no sir yes ma'am no ma'am."

" and they say it's my pleasure. On casters say thank you and and a lot of sixteen to seven generals have -- almost choked trying to get that were out my pleasure that was site. Stay in front of Merrill long enough you can get it now you every and it recruiting these young people well what am -- not with Pam. -- parents love for their children to Kennedy to work chick polite because they know that. On the other end of that experience they're gonna have second -- becomes kind of second nature and we're. We're where we teach them a lot of -- I think we have the biggest etiquette training program going on America right now. We actually are teaching young people how to pull out a chair for a -- And that we serve on the left remove on the rise and -- lot of skills that are gonna be helpful to them and later on in life we're. We're in a society today where we've not -- etiquette you know used of the leave it to be -- table there ms. -- over here mr. cleaver informant and had this. Barbaric -- young member of the name of beaver you know we can't teach him how to. To say yes ma'am annulment and that's. That little theater that little. I'm sure it doesn't exist in a hotel Eddie Haskell one yeah. Yeah and so we got any -- come at a worked with us we gotta teach them that -- at his -- treat people respect -- this is."

" All again. You know bottom line."

" Stuff limited makes war more business well if it religious people are willing to play. Big premium price you know all the spies that we see today. You know you're basically claim per day cost -- 400 -- you you know but that's how starving people -- today. To be treated as somebody special they really are somebody special but they don't get treated you like to -- it down and their -- and a pay report. You or you know people at a golf clever something they'll pay a 150 dollars for a paints Greenpeace. You know causes mr. Tom this mr. Sullivan that mr. -- that as a -- room and so customers one of the trade to respectfully and and it's our pleasure. To treat your customers that -- polite."

" Doug and Dan Cathy whose president chief operating officer. Amid the mistake last year -- chief executive bosses no new new new new. -- The third Oscar -- His grandfather died in 55 his father died and 65 he died today at 95. They sold the company in 77 the general foods."

" And we lost another great icon not norm Brinker out of Dallas Texas. That pounded them. -- macaroni grill and chilis and so forth one of the really great icons in our industry passed way about about a month or so ago. And our whole industry he was the founder steak and -- lot of of the change so formerly with Burger King. How wonderful wonderful individuals so. Blessings to his family in that loss and it is truly one of the really great pioneers and I industry -- Brinker."