Published January 25, 2013
A Chicago man has joined the ranks of angry customers and filed a law suit against Subway Sandwiches for short changing its customers over the length of their footlong subs.
The Chicago Tribune reports that Nguyen Buren, after buying a footlong sandwich from a Subway restaurant near his North Side home, measured his sandwich and alleges that the meal measured less than 11 inches.
Buren, who is seeking $5 million from the sandwich company, says the move aims to prove that Subway has a "pattern of fraudulent, deceptive and otherwise improper advertising, sales and marketing practices," according to the suit.
He joins two other men in New Jersey who also filed a similar law suit this week. Stephen DeNittis, the lawyer for the plaintiffs in the New Jersey suit, said he's seeking class-action status and is also preparing to file a similar suit in Pennsylvania state court in Philadelphia.
On Thursday, Subway released a statement to the Tribune saying customers will be seeing sandwiches that are more consistently a full 12 inches long.
"We have redoubled our efforts to ensure consistency and correct length in every sandwich we serve," the statement said, while declining to offer comment on the suits specifically. "Our commitment remains steadfast to ensure that every Subway Footlong sandwich is 12 inches at each location worldwide."
The controversy over Subway's short footlong sandwiches went viral after an Australian man posted a Facebook photo of a sub measuring only 11 inches. That prompted other Facebook users to post their own photos showing short sandwiches.
Subway Australia responded to that situation saying "Subway Footlong" was a registered trademark used "as a descriptive name for the sub sold in Subway restaurants and not intended to be a measurement of length."