Food-Drink

Consumer Reports: best and worst restaurant chains
Consumer Reports says Americans spend about $1.7 billion each year eating out. The magazine surveyed more than 47,000 readers who ate a total of 110,517 meals at102 different chain restaurants and ranked them on taste, value, service, and mood. Here are the restaurants that rated at the top--and bottom.   
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rest_elmers

Best: Elmer's 

Style: diner

Where: 25 locations in the Northwest 

Won points because: pancakes and comfort food.

(Elmer's)

rest_biaggi

Best: Biaggi’s Ristorante Italiano 

Style: Italian  

Where: 23 locations in 12 mostly Midwestern states 

Won points because: focuses on big portions and personal attention.

(Biaggi's Ristorante Italiano)

rest_blackangus

Best: Black Angus Steakhouse 

Style: steakhouse 

Where: 45 locations in California, Washington, Arizona, Alaska, New Mexico and Hawaii 

Won points because: flame-grilled steaks with an “over-the-campfire flavor."

(Black Angus Steakhouse)

rest_buffalowild

Worst: Buffalo Wild Wings Grill & Bar  

Style: sports bar 

Where: Over 600 locations through out the U.S. 

Lost points because: low value for money and too noisy 

(Buffalo Wild Wings Grill & Bar )

rest_bobevans

Best: Bob Evans 

Style: diner

Where: almost 600 locations in 18 states 

Won points because: breakfast and homey fare

(Bob Evans)

rest_wafflehouse

Worst: Waffle House 

Style: breakfast place 

Where:1600 locations in 25 states, many in the South 

Lost points because: cleanliness and the mood

(AP)

rest_fatz

Best: Fatz Eatz & Drinkz 

Style: sandwich place

Where: 48 restaurants in the Southeast 

Won points because: grilled and fried sandwiches, entrées, and finger foods

(Fatz Eatz & Drinkz)

rest_firstwatch

Best: First Watch 

Style: breakfast place 

Where: about 100 restaurants in 13 states 

Won points because: eggs, pancakes, and sandwiches.

(First Watch)

rest_friendlys

Worst: Friendly's 

Style: lunch and ice cream place 

Where: throughout U.S. 

Lost points because: cleanliness, mood, lackluster service

(AP)

rest_j_alexanders

Best: J. Alexander's 

Style: upscale American 

Where: 33 locations in 13 states 

Won points because: American classics, sandwiches, salads, and specialties such as grilled fish with mango papaya salsa.

( J. Alexander's)

rest_lepeep

Best: Le Peep 

Style: diner 

Where: 60 locations in 14 states 

Won points because: eggs, crepes, and salads

(Le Peep)

rest_bravo

Best: Bravo Cucina Italiana 

Style: Italian 

Where: 47 restaurants in 20 states 

Won points because: “upscale affordable dining” in a “Roman ruin” décor.

(Bravo Cucina Italiana)

Consumer Reports: best and worst restaurant chains

Consumer Reports says Americans spend about $1.7 billion each year eating out. The magazine surveyed more than 47,000 readers who ate a total of 110,517 meals at102 different chain restaurants and ranked them on taste, value, service, and mood. Here are the restaurants that rated at the top--and bottom.   

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